More than 200 Springfield Clinic providers achieved the top ten percent in national rank and more than half of those rank in the top one percent for patient experience scores on completed Press Ganey surveys.
“Achieving the top decile in national patient experience recognizes our providers who consistently exceed expectations to address the emotional and physical needs of our patients and their caregivers. This exceptional care establishes lasting relationships that improve health outcomes with every encounter,” says Kim Leistner-Root, the director of experience at Springfield Clinic. We are grateful for their excellence in compassionate care celebrated through the voice of their patients.
We honor these providers on their profile pages with a recognition badge. To qualify for the top ten percent, a qualified provider* needs at least 30 completed patient surveys and must rank in the 90th national percentile or above.
*Please note, our Press Ganey data does not represent data from Springfield Clinic providers in the following areas: Anesthesiology, Audiology, Critical Care Medicine, Dietetics & Nutrition, Hospital Medicine, Physical Therapy and Radiology.
**After the provider name signifies that a provider is in the Top 1% in the nation.