Top 10%

    Congratulations to the Top 10% in Patient Experience

    After more than 90,000 patient experience surveys received in 2022, we are celebrating the more than 230 eligible* SC providers that achieved the top 10% in national rank for patient experience. And, the number of providers that moved up to the Top 1% in national rank has more than tripled!


    “All too often the traditional health care experience is cold and intimidating for patients. It shouldn’t be. When you wrap world-class care around a modern and convenient patient experience where respect for the patient is the key focus, you see the results that we’re seeing right now at Springfield Clinic,” says Zach Kerker, vice president of brand, experience and advocacy.


    The 230+ physicians, nurse practitioners and physician assistants that earn the Top 10% designation receive a special recognition badge on their provider profile pages on our website. These consistent efforts from our providers and the teamwork with their care teams have increased Springfield Clinic’s net promoter score, a measurement of patients’ likelihood to recommend the practice to friends and family, by six points over the past two years. Springfield Clinic’s NPS score currently sits at 85, an exceptional score against industry benchmarks


    “We appreciate our patients’ time and constructive feedback, which we review weekly to identify opportunities to improve and recognize our providers and care teams that consistently deliver an exceptional patient experience,” added Kim Leistner Root, director of experience and internal communication.


    Congratulations the Top 1%** and Top 10% 

    Allergy, Asthma & Immunology 

    Penelope Ewbank, MD 

    Renu Govindaiah, MD **

    Jennifer Tinsley, APRN, CNP **

    Stephen Smart, MD

    Cancer Center 

    Leah Bestudik, APRN, CNP ** 

    Lori Bick, APRN, CNP ** 

    Carla Daniels, APRN, CNP ** 

    Daniel Ferraro, MD, PhD

    Kelli Fisher, APRN, CNP ** 

    Leonard Gianonne, MD

    Timothy Gillison, MD **

    Andrew Guardia, PA-C **

    Mallory McKinnie, APRN, CNP **

    Scott Mink, MD

    Parashar Nanavati, MD **

    Preet Singh, MD **

    Brooke Trickey, APRN, CNP **

    Brittney Veenstra, APRN, CNP 



    Bhuvnesh Aggarwal, MD 

    Tasha Schuette, PA-C


    Center for Women’s Health 

    Neha Amin, MD **

    Jodi Bangert, PA-C **

    Heather Beal, MD **

    Ginger Boehler, APRN, CNP **

    Cheryl Brown, MD **

    Todd Diebold, DO **

    Leslie Dignan-Moore, MD **

    Mary Beth Ditman, APRN, CNP

    Samantha Dunkirk, APRN, DNP, CNP **

    Chinelo Echeazu, MD 

    Richard Eden, MD

    Ernest Ertmoed, MD **

    Alyce Ferrill, MD **

    Megan Forshee, DO **

    Xochitl Garcia, MD, FACOG, MIGS **

    Jillian Henry, MD **

    Pamela Kelley, APRN, CNP **

    Beth Killam, APRN, CNM **

    Nora Maczura, MD **

    Kara McCoy, MD ** 

    Amanda O’Brien, MD 

    Lindsey Ostermeier, APRN, CNP **

    William Putman, MD **

    Angelique Rettig, MD **

    Alison Rinaberger, MD **

    Wendy Rodgers, APRN, DNP, CNP **

    Stacy Roher, APRN, CNP **

    Amanda Shull, PA-C 

    Dustin Stehling, MD **

    Erin Stone, MD **

    Robin Wells, APRN, CNP **


    Abigail Buerkett, DC

    Windie McKay, DC

    Sean Valenti, DC **


    Colon & Rectal Surgery 

    Jac Cooper, MD **

    Rachel DeLong, APRN, CNP ** 

    Justin Fischer, MD, FACS, FASCRS 

    Peter Hofmann, MD **

    Paul Pacheco, MD, FACS, FASCRS **

    Brad Paris, MD, FACS **

    James Thiele, MD, FACS, FASCRS ** 

    Steven Tsoraides, MD, FACS, FASCRS 


    Vivianne Beyer, MD **

    Cassandra Claman, MD

    Joseph Conlon, MD **

    Frances Deadmond, PA-C **

    Sarah Dietrich, MD 

    Taylor Donahue, APRN, CNP **

    Josiah Hamilton, PA-C ** 

    Elizabeth Meinhart, APRN, CNP **

    Heather Rothert, APRN, CNP **

    Lana Schmidt, MD **

    Jody Schumacher, APRN, CNP **

    Colleen Silva, MD **

    Taylor Tennill, MD

    Angela Younker, APRN, CNP 

    Kathleen Weber, APRN, CNP ** 


    Michael Genin, PA-C **

    Alison Gerringer, APRN, CNP **

    Kevin Hazard, MD **

    Heather Samudovsky, PA-C

    Amanda Sedivy, PA-C

    Kevin Starkweather, APRN, DNP, CNP 


    Family Medicine 

    Bryan Albracht, DO ** 

    Melinda Barthelme, APRN, CNP **

    Brooke Bell, PA-C

    Joshua Billington, MD **

    Alan Bilyeu, MD **

    Alison Bilyeu, MD 

    Scott Bilyeu, MD ** 

    Geoffrey Bland, MD **

    Eric Bloemer, MD

    Ami Broughton, APRN, CNP **

    Douglas Byers, MD 

    Benjamin Cady, MD **

    Dennis Carroll, MD

    Taylor Cook, APRN, CNP **

    Marissa Cowell, PA-C **

    Brittany Denton, APRN, CNP

    Constance Esslinger, APRN, CNP **

    Curtis Farr, MD **

    Dakota Gilbert, MD **

    Molly Gilbert, MD **

    Hank Habing, APRN, CNP **

    Rachel Hancock, APRN, CNP

    Carol Harper, PA-C **

    Julie Hart, PA-C ** 

    Brenda Hawkins, APRN, CNP

    Mindy Hazard, APRN, CNP **

    Jennifer Hendricks, APRN, CNP **

    Kaitlin Henry, MD **

    Bryan Kellenberger, MD 

    Hope Knauer, MD ** 

    Andrea Lawrence, APRN, CNP 

    Steven Lewis, MD

    Corey Lipe, APRN, CNP 

    Shiloh Lipe, PA-C **

    Ashlie Long, APRN, CNP **

    Taylor Manivannan, PA-C **

    Cynthia Marschner, DO **

    Christopher Martinek, MD, MPH **

    Becky McGinnis, APRN, CNP **

    Mark McKay, MD **

    Scott Morton, MD **

    Bethany Mumbower, PA-C **

    Emily Nosbisch, APRN, CNP **

    Anne Notz, PA-C **

    David Padgett, PA-C **

    Paul Phillips, MD **

    Clarissa Reed, PA-C **

    Michelle Reeves, MD **

    Mary Samulevich, APRN, CNP **

    Larry Sapetti, MD

    Ashley Schmidt, APRN, CNP **

    Julie Anne Shepherd, MD **

    Joseph Standard, MD

    James Stegeman, MD

    Christopher Stortzum, MD **

    Melinda Vance, APRN, CNP **

    Amy Waschull, MD **

    Kelly West, APRN, CNP **

    Randy Western, MD **

    Sarah White, APRN, CNP **

    Stacy Wieland, APRN, DNP, CNP **


    Fadi Annaba, MD

    Sanjay Bangarulingam, MD **

    Timothy Biagini, MD, AGAF ** 

    Sailaja Cheruku, MD 

    Heather Ey, APRN, CNP 

    Mary Klunick, APRN, CNP **

    Lisa McDowell, PA-C **

    Theodore Paradowski, MD **

    General Surgery 

    Robin Alley, MD, FACS **

    Aaron Brewer, MD, FACS

    David Crawford, MD, FACS

    Chadrick Evans, MD, FACS ** 

    James Fullerton, MD ** 

    Chad Gonczy, MD 

    Eric High, MD **

    Denise Mammolito, MD, FACS, FSSO **

    Jason McAllaster, DO 

    Vaishali Patel, DO **

    Elizabeth Wade, APRN, CNP

    Abigail White, MD 

    Infectious Disease & Travel Medicine 

    Lyndsey Heise, MD **


    Internal Medicine 

    Vickie Bushur, APRN, CNP **

    Melissa Cox, MD, FAAP, FACP **

    Timothy Drake, MD

    Donald Graham, MD, FACP

    Brenda Hemann, APRN, CNP

    Ashley Kaesebier, APRN, CNP **

    Cathy McAfee, MD **

    Roger McClintock, MD **

    Elizabeth O’Brien, MD **

    Kristina Rexroad, APRN, CNP 

    Maria Rexroad, APRN, CNP

    Tina Rozene, MD **

    Kenneth Sagins, MD **

    Megan Steely, PA-C **

    Idelle Woodson, MD, MPH 

    Interventional Spine Care 

    Dylan Afeld, MD 

    Rohan Jain, MD **

    Maycen Wiseman, APRN, CNP **


    Bhavani Adusumilli, MD

    Terra Curtis, APRN, CNP

    Nicolas Forero, MD **

    Christina Hornback, APRN, CNP **

    Richa Pandey, MD

    Aileen Zhen, DO **



    Megan Griggs, PA-C **

    Koteswara Narla, MD 

    Jenna Pelc, APRN, CNP


    Leslie Acakpo-Satchivi, MD, PhD, FAANS

    Hayan Dayoub, MD


    Stephen Holland, MD

    John Kwedar, MD

    Robert Lowenthal, MD **

    Lanny Odin, MD



    Kim Krager, OD **

    Gaylan Moushon, OD

    Robert Smith, OD **

    Robin Valenti, OD



    Amy Armstrong, APRN, DNP, CNP **

    Zachary Barnett, PA-C **

    Elizabeth Cheney, APRN, CNP

    Thomas Duhig, MD

    Nathaniel Gregoire, PA-C **

    Mark Greatting, MD

    Rebecca Harris, APRN, CNP

    Diane Hillard-Sembell, MD ** 

    Allison Mayfield, MD **

    Mary Mullins, APRN, DNP, CNP 

    Adam Norton, MD ** 

    David Purves, PA-C

    Daniel Rossi, MD ** 

    Angelia Royer, PA-C 

    Benjamin Stevens, MD **

    David Tapscott, MD **

    Gary Western, MD

    Nicole Wirtz, PA-C

    Christopher Wottowa, MD **


    Otolaryngology (ENT) 

    Maurya Hofner, PA-C

    Xinyan Huang, MD


    Purvi Bhandari, MD, FAAP **

    Christina Branham, MD **

    Benjamin Brooks, MD

    Raymond Castaldo, MD, FAAP **

    Joseph Conlon, MD  (Dermatology) **

    David Cross, MD **

    Jennifer DeLuka, MD **

    Christopher Ehrlich, MD **

    Leslie Farris, APRN, CNP **

    Gretchen Gibbs, MD, FAAP **

    Claudine Gillison, MD **

    Terry Jones, MD **

    Lynn Kink, MD

    Misty Phillips, MD, FAAP **

    Heather Rothert, APRN, CNP (Dermatology) **

    Veronica Savage, MD **

    Beth Steh, MD **

    Angela Younker, APRN, CNP (Dermatology)

    Kacey Zobrist, DO ** 

    Plastic & Reconstructive Surgery 

    Abigail Cochran, MD

    Tyler Evans, MD

    Aubrie Hubbert, APRN, CNP, CANS **

    Shelley Scaff, APRN, CNP


    Marten Sikorski, DPM, FACFAS

    Pulmonology & Sleep Medicine 

    Philip Abraham, MD, FCCP **

    Jon Mann, MD **

    Jessica Moja, MD

    Samir Patel, MD ** 

    Jeremiah Reedy, MD



    Jason Guthrie, MD **

    Jeffrey Horvath, MD ** 

    Timothy Lenardo, MD

    Michael Pick, MD **

    Robert Trapp, MD **


    Urgent Care 

    Stanley Allen, MD, FAAP **

    Billie Buhnerkempe, PA-C **

    Christopher Sprinkel, PA-C



    Scott Morgan, MD **

    Vascular Surgery 

    Lynne Barkmeier, MD, FACS ** 

    Andrew Lambert, MD 

    Dhiren Patel, MD 

    Stephen Ryan, MD ** 

    *Note: To be eligible for this recognition, a provider needs at least 30 completed patient surveys and must rank in the 90th national percentile or above for their ‘Care Provider Overall’ questions. Springfield Clinic’s Press Ganey data does not represent data from providers in the following areas: Anesthesiology, Audiology, Critical Care Medicine, Hospital Medicine, Physical Therapy and Radiology.