Female in office cubical wearing a headset smiling while looking at computer monitor.

    Contact Us

    By Phone

    Springfield Clinic Main Phone Number


    Springfield Clinic Toll Free Number


    Patient Advocate Center (For any questions related to billing or insurance)

    Monday- Thursday 8 a.m. - 7 p.m., Friday 8 a.m.- 5 p.m. or Saturday 8 a.m.- 12 p.m.

    217.391.7086 or 217.280.9793

    NEW! Direct phone numbers are rolling out for Springfield Clinic departments

    You asked for direct dial phone numbers and we’ve got it! Don’t worry, our main line (217.528.7541) isn’t going away, but you can get to the people you need faster using these direct lines. Take a moment to update your Springfield Clinic contacts with our NEW direct phone lines for our department and provider teams. We’ll update this directory as new direct phone lines continue to roll out Clinic-wide.
    Updated 11/20/2023

    Allergy, Asthma & Immunology



    Bariatric Weight Loss Center

    Behavioral Health

    Cancer Center


    Center for Women’s Health 


    • Springfield Clinic Chiropractic (355 West Carpenter Street): 217.546.5971

    • Springfield Clinic 1st - 800 Building: 217.280.9151

    Clinical Research

    Colon & Rectal Surgery



    Eye Institute

    Family Medicine 


    Gynecologic Oncology

    General Surgery 

    Infectious Diseases & Travel Medicine

    Internal Medicine 

    Internal Medicine/Pediatrics 

    Interventional Spine Care


    • Springfield Clinic Downtown Drive-Up Lab (Main Line): 217.547.2480

    • Springfield Clinic Downtown Drive-Up Lab (Surgery Center Testing): 217.547.2487

    • Springfield Clinic Downtown Drive-Up Lab (Vaccines): 217.547.2485


    Neurological Surgery


    Occupational Medicine


    Orthopedics Walk-In

    Otolaryngology (ENT)


    Physical Medicine & Rehabilitation services

    Plastic & Reconstructive Surgery


    Pulmonary Diseases & Sleep Medicine

    • CPAP Shop at Springfield Clinic Main Campus West: 217.280.9680

    • Sleep Disorders Center at Springfield Clinic Main Campus West: 217.280.9679

    • Springfield Clinic Main Campus West: 217.280.9731


    Rehabilitation Services

    • Springfield Clinic 1st - 800 Building: 217.547.2493

    • Springfield Clinic Rehabilitation Services - Monroe: 217.547.2497

    • Springfield Clinic Rehabilitation Services - South 6th Street: 217.960.9151

    • Springfield Clinic Rehabilitation Services - West Wabash: 217.960.9144

    • Springfield Clinic Sherman Rehabilitation Services: 217.960.9145


    Surgery Center

    Trauma & Acute Care Surgery

    Urgent Care 


    Vascular Surgery

    By Mail

    Springfield Clinic Mailing Address

    1025 South 6th Street

    P.O. Box 19248

    Springfield, IL 62794-9248

    Remittance Address

    P.O. Box 19260

    Springfield, IL 62794

    Feedback Form

    Have an unresolved quality of care or safety concern to share with Quality Management? 

    Contact 217.528.7541 and ask for Extension 1 or fill out our online feedback form.

    One of our compassionate team members from our Quality Management department will listen to your concern right away. 

    Please note: This form is not meant to be used for questions or assistance regarding medical care or communicating with medical staff. Springfield Clinic makes available to its patients, for free, a patient portal that may be accessed here. myHealth@SC is an appropriate means for communication of personal health or billing information or other information that you expect Springfield Clinic to maintain in confidence, in accordance with Springfield Clinic’s privacy obligations. You may also contact your provider’s office by phone at 217.528.7541.

    If you need assistance regarding your bill or payments, please contact our Patient Advocate Center.

    Have a great patient story or positive experience to share?

    We’d love to learn more. 

    Please use our patient experience form to share your experience or story with our experience team. We appreciate the opportunity to recognize our employees and providers, so if you remember the names of those you interacted with, please specify!