Closeup of someone using a tablet with a credit card in one hand

    Pay My Bill

    As of January 23, 2024, our print and online billing statements have a new look for patient visits at locations that have changed to our new electronic health record (EHR) athenahealth. athenahealth provides a modern and seamless way to access your patient information, appointments, medical history and billing statements in one platform.

    Locations that have not yet changed to the new system will keep the current billing format. We will transition all Springfield Clinic locations to the new billing system in athenahealth by August 2024. As part of the transition, your account or ID number will change.

     

    We appreciate your understanding during this time of transition. If you have questions about your bills, please access more information on our Patient Advocate Center page or call us at 217.391.7086.

    Your billing statements may look different based on where you receive your care

    Example of a Springfield Clinic billing statement with myhealth@sc.

    Example of a Springfield Clinic billing statement with Athena Health.

    FAQs

    Review frequently asked questions about the transition to athenahealth below. Visit our Patient Advocate Center page for more information specific to billing, insurance benefits and payments.

    Springfield Clinic is implementing its new system in staggered waves. Our print and online billing statements have a new look for patient visits at locations that have transitioned to athenahealth. Locations that have not yet changed to the new system will keep the current billing format.

    Yes, athenahealth provides a modern and seamless way to access your patient information, appointments, medical history and billing statements in one platform. Existing patients can get signed up for the new and improved portal at their first appointment at a location that has transitioned. Alternatively, patients with a valid email address on file can sign up for a portal account using the link below.

    Please reference your online statement code under the Pay online section of your athenahealth statement. Alternatively, patients can scan the QR code on their paper statement.

    Patients paying an outstanding balance in the retiring system will not need an online statement code to use Quick Pay. Account number and zip code will both be needed.

    All athenahealth statements are double-sided. Charge details will appear on the second page of your statement.

    Your account or ID number is listed with patient name and statement date on the front of your statement.

    Sample billing statement highlighting an account number starting with leading zerosSample patient billing statement highlighting an account number starting with three