Springfield Clinic is excited to bring our patients the latest advance in personal health care management – and YOU’RE in the driver’s seat. Welcome to myHealth@SC Patient Health Portal, the next big leap in health technology.
myHealth@SC is a secure, convenient way to manage your personal health care and communicate directly with your doctor’s office online. This FREE self-service health management tool can improve interactions with your doctor’s office, document important health care information and ultimately give you the ability to make more informed decisions about your health! Sign up today.
Springfield Clinic’s myHealth@SC patient portal lets you manage the care of your loved ones by granting permission to authorized users and caregivers to access the health information of their dependents.
Authorized users have the full functionality of myHealth@SC to manage the health care of a dependent individual. In compliance with HIPAA laws and legal privacy, authorized user access is available in three categories – minors* (newborn through 11 years), dependent adults (18 years and up) and self-assigned. Once access is established, authorized users will be able to utilize the same great myHealth@SC features available from their personal accounts.
Your health information is posted to a highly secure data repository
Authorized user access allows access to the health information of another person. Examples include:
Will my entire record be available?
Currently, certain portions of the record are not available electronically. These include:
Why do I get appointment reminders for some appointments in myHealth@SC and not for others?
Due to the utilization of different scheduling systems, appointments reminders are not available for the Ambulatory Surgery Center, Radiology and Laboratory.
What is the sign in and authentication process?
In order to use myHealth@SC, all users must have an FMH Secure Login. If you do not already have one of these accounts, you will be prompted to create one in the registration process.
What if I don't receive the invitation email?
To ensure that the myHealth@SC invitation email reaches you, please check your "spam folder" and add firstname.lastname@example.org as an approved sender.
Here is how to add an approved sender to popular email domains:
AOL, Comcast, Frontier, Centurylink, Embarqmail, Qwest
Hotmail and Web Outlook.com
Windows Live and Outlook Application
How do I sign up for adult authorized user access?
There are two ways to grant adult authorized user access: dependent adult registration, and self-assigned adult registration.Visit any Springfield Clinic office and complete the Adult Authorized User Request Form. Return it to the receptionist.
Can a parent/guardian set up and manage an account for a child/dependent?
Yes. Minor child and dependent adult authorized user accounts must still be set up in person. Complete the authorized user account form and bring to any Springfield Clinic location.
Is there a timeout setting?
Yes, users will be automatically logged out of myHealth@SC after 10 minutes of inactivity.
Will online consults be available?
No, billable online consults with physicians are not available at this time. The messaging feature may be used to ask simple, non-urgent questions.
What if I have concerns about the content of my record?
Call Springfield Clinic at 800.444.7541 and ask for the Privacy Office. They will work with your provider to make any changes.
Can I un-enroll from myHealth@SC?
Yes, your account can be disabled from further communication of medical data but the historical data will remain. This can be done within the connections tab and removing the organization from which you no longer want information.
Some of the wording in my record seems to be abbreviated or stand for something. How can I know what it means?
It is common for medical records to use abbreviations. View our list of commonly used abbreviations.
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