Patient Portal
Transitioning to a NEW Patient Portal Experience
Starting Jan. 23, 2024, Springfield Clinic locations will start transitioning to a new electronic health record (EHR) system, athenahealth. Athenahealth provides a modern and seamless way to access your patient information, appointments, medical history and billing statements in one platform. With the transition to athenahealth, patients will take advantage of an upgraded portal experience!
At your first visit with a location that has transitioned to athenahealth, our front desk staff will send a personalized portal invitation to your email or mobile phone to enroll. Simply click the link provided and setup your account. Contact portal support at 217.528.7541 ext. 70228 if you need assistance.
During this transition period, patients will have appointment information in multiple portals depending on the provider and location of your visit. We will transition all Springfield Clinic locations to athenahealth by August 2024. Please refer to the "Which Portal Should I Access" section if you need help determining which portal to access based on the provider and location of your visit. We appreciate your patience during this time.
Which Portal Should I Access?
During this transition period, portal access will depend on the location and provider of your appointment. Locations that have transitioned to the new EHR will access the NEW athenahealth patient portal. Locations that have not yet transitioned will access the myHealth@SC (Follow My Health) patient portal. Please use the below guide to help determine which portal to access.
If you've received care with the following locations/providers:
Colon & Rectal Surgery at Springfield Clinic 1st - 900 Building
Primary care (Dr. Kellenberger, Dr. Sapetti & Ashley Kaesebier) at Springfield Clinic Sherman
Springfield Clinic Peoria (exception of Dr. Reuben Valenzuela)
Springfield Clinic Urgent Care (Jacksonville, Main, Sherman, West Wabash)
If you've received care with any other location/provider:
Contact our portal support team for assistance
Phone: 217.528.7541 ext. 70228
Email: [email protected]
5 Ways to Streamline Your Health Care with our Patient Portal
1. Stay connected, anywhere, anytime
Have a question or need to reach out to your provider? Our patient portal allows you to send a secure message directly to your provider's office at your convenience, from anywhere in the world.
2. Test results at your fingertips
You can access your test results on your time thorough our patient portal, empowering you with quick access to your health information.
3. Request appointments and prescription refills
Take control of your schedule and medications. Request appointments and prescription refills with just a few clicks, ensuring you get the care you need, when you need it.
4. Pay your bill online
You can access your detailed bill summaries and make payments anytime by simply logging into your patient portal account.
5. Manage health information
Keep your health information organized and accessible. Our Patient Portal lets you manage your health information efficiently, putting you in charge of your well-being.