Thank you for choosing Springfield Clinic for your health care needs. We appreciate the opportunity to deliver your medical care and hope the entire experience with us has been excellent.

We recognize that you may have questions about billing, insurance benefits, and payments. We are happy to assist you and hope that these web pages can be used to help answer your questions. When you are in need of further assistance, please call a Patient Service Representative at 217.528.7541 or toll-free 800.444.7541.

AffordaPay™ Information

affordapay link

Some Springfield Clinic patients with budget payment plans were recently notified by mail that their budget plan account balance would be transferred to AffordaPay™ for servicing and management. AffordaPay™ is an extended payment program from U.S. Asset Management, a national leader in healthcare financial services. AffordaPay™ provides financial services similar to Springfield Clinic’s budget plan program, including 0% APR and set payment amounts. 

AffordaPay FAQs

AffordaPay Key Points

  • AffordaPay™ is an industry leader in healthcare financial services— not a collection agency or credit card company.
  • Through AffordaPay™, patients will continue to pay off their account balance interest free with 0% APR in manageable monthly payments. 
  • Payments options include US mail, telephone, auto-pay setup and an online account management portal -
  • Contact information:
    PO Box 981005
    Boston, MA 02298-1005
    Phone: 217.210.6682 or 855.484.3143 (toll free)
  • Call center hours (central time zone): Mon-Thurs, 8am-8pm  |  Fri, 8am-5pm  |  Sat, 8am-12pm