[email protected] powered by FollowMyHealth® is a secure, convenient way to manage your personal health care and communicate directly with your doctor’s office online. This FREE self-service health management tool can improve interactions with your doctor’s office, document important health care information and ultimately give you the ability to make more informed decisions about your health!
Need Help? Call 217.528.7541 ext. 31098 or email [email protected]
We’ve made enrolling in our patient portal, [email protected] powered by FollowMyHealth®, a much easier process that will validate your identity online. Simply follow the patient verification steps on screen and then have immediate access to securely manage your health 24 hours a day, 7 days a week.
The system will verify your identity electronically by asking a few questions and using publicly available information to check your answers. Some of this information is based on your credit history.
Don’t worry! This identity check will have no impact on your credit score, as credit information will be used solely to authenticate your identity.
How do I get started? For screen-by-screen instructions, you can access our new user enrollment guide here.
Are you a new user? Set up your new account here.
Other regional health care organizations may also use the FollowMyHealth® platform, but you only need ONE account to access your records. If you already have a FollowMyHealth® account, you simply need to add Springfield Clinic to your connections. Directions are below.
Log in to your FollowMyHealth® account.
Click the My Account tab, and then click Connections.
Click Add Organization.
Type Springfield Clinic into the Search field, and then press Enter.
Click Springfield Clinic at 1025 South 6th Street from the choices, and then click Connect.
After you select connect for SC to be added to your existing account, it will take you through the identity check questions from Experian, and you will receive notification that your connection is pending. Keep an eye out in your email for a "Welcome to Springfield Clinic" message from your new account.
Springfield Clinic’s [email protected] patient portal lets you manage the care of your loved ones by granting permission to authorized users and caregivers to access the health information of their dependents. The process of granting permission for Authorized Users will start in the providers office, as we do ask that you complete a form and share your photo ID in person. Your request will then be reviewed by our portal support team, and you will receive an email invitation for connection.
Authorized users have the full functionality of [email protected] to manage the health care of a dependent individual. In compliance with HIPAA laws and legal privacy, authorized user access is available in three categories – minors* (newborn through 11 years), dependent adults (18 years and up) and self-assigned. Once access is established, authorized users will be able to utilize the same great [email protected] features available from their personal accounts.
[email protected] powered by FollowMyHealth® support options include:
Phone: 217.528.7541 ext. 31098
Email: [email protected]
