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    [email protected] Patient Portal

    About this Service

    [email protected] powered by FollowMyHealth® is a secure, convenient way to manage your personal health care and communicate directly with your doctor’s office online. This FREE self-service health management tool can improve interactions with your doctor’s office, document important health care information and ultimately give you the ability to make more informed decisions about your health! 

    Patient portal login

    Improved Easy Enrollment for New Users

    We’ve made enrolling in our patient portal, [email protected] powered by FollowMyHealth®, a much easier process that will validate your identity online. Simply follow the patient verification steps on screen and then have immediate access to securely manage your health 24 hours a day, 7 days a week. 

    The system will verify your identity electronically by asking a few questions and using publicly available information to check your answers. Some of this information is based on your credit history.  

    Don’t worry! This identity check will have no impact on your credit score, as credit information will be used solely to authenticate your identity.  

    How do I get started? For screen-by-screen instructions, you can access our new user enrollment guide here.

    Are you a new user? Set up your new account here.

    What do I do if I already have a FollowMyHealth® account set up for another provider or health care organization?

    Other regional health care organizations may also use the FollowMyHealth® platform, but you only need ONE account to access your records. If you already have a FollowMyHealth® account, you simply need to add Springfield Clinic to your connections. Directions are below. 

    1. Log in to your FollowMyHealth® account.

    2. Click the My Account tab, and then click Connections.

    3. Click Add Organization.

    4. Type Springfield Clinic into the Search field, and then press Enter.

    5. Click Springfield Clinic at 1025 South 6th Street from the choices, and then click Connect.

    You're connected! Keep an eye out in your email for a "Welcome to Springfield Clinic" message from your new account.

    Manage the Health of Your Dependents

    Springfield Clinic’s [email protected] patient portal lets you manage the care of your loved ones by granting permission to authorized users and caregivers to access the health information of their dependents. 

    Authorized users have the full functionality of [email protected] to manage the health care of a dependent individual. In compliance with HIPAA laws and legal privacy, authorized user access is available in three categories – minors* (newborn through 11 years), dependent adults (18 years and up) and self-assigned. Once access is established, authorized users will be able to utilize the same great [email protected] features available from their personal accounts. 

    Need Help?

    [email protected] powered by FollowMyHealth® support options include:

    FAQs: Trouble with accessing and connecting to the portal: FAQs available here
    Phone: 217.528.7541 ext. 14433
    Email: [email protected]