Since the doors opened at our Main Campus East Building in downtown Springfield, dedicated individuals have stood ready to help patients and visitors navigate our large buildings.
Meet a few of the men and women available to help the moment you step through the door.
Jan Garrison, Springfield Clinic Main Campus West
Originally from Missouri, Jan Garrison joined the Springfield Clinic Human Resources team in 1997, where she stayed until moving to the Greeter team in 2020.
"It's a good place to work," she says. "People are friendly. I just enjoyed it, so I stayed."
As a greeter, Jan's favorite part of her job are the relationships she gets to build with patients at the front door. She loves helping them get a wheelchair, find their doctor or even simply have a conversation on a tough day. "A community of caring means that we care for your patients and we care for our employees, and we try to do the best we can to help them," she says.
Jan's family is part of that community, too; her son and granddaughter also work for Springfield Clinic, one of them in the same department as her! When she's not at work, you'll find her playing bingo and cards as well as hunting for great finds at antique stores and garage sales.
Barbara Davis, Springfield Clinic 1st - 900 Building
Barbara Davis has held a lot of jobs in her career, but being a Springfield Clinic greeter has been the second longest job she's held since she joined the workforce at 15.
"I love the babies!" she exclaims when talking about the 900 Building, where the Center for Women's Health is located. "I see so many beautiful babies! I offer to babysit all the time."
Barbara sees her purpose as making everyone who walks through the door as comfortable as possible. "You walk into a place and can be so intimidated," she says. "You don't know where you're going, you don't know where the bathrooms are, you're thinking about what you have to ask a doctor. When patients leave here, I want them to have a better feeling about themselves and the place."
Born and raised in Springfield, Barbara lives with her husband, Butch, and rescue Shih Tzu, Miley. When she's not at work, she is tending her flower and vegetable gardens and painting rooms of her house. Her daughter and grandson also work at Springfield Clinic, turning helping others into a family legacy.
Nancy Collins, Springfield Clinic 1st - 800 Building
Nancy Collins spent about two months in retirement from her 40-year career as a surgical nurse for Springfield Memorial Hospital before joining the greeter team at Springfield Clinic.
"I love being with the patients, and I like the work," she says. "A lot of patients want to try to get into their cars legs first, but the best way is to go rear first. I tell them I'm a retired nurse, and I'm a little bossy and it makes them laugh. I love helping them."
Nancy loves working in the Springfield Clinic 1st - 800 Building, where she can help patients navigate to doctors she's scrubbed for, such as many of the orthopedists and podiatrists.
"I love when work feels like family," she says. "Everyone helping each other and everyone caring. That's what motivates me."
Nancy and her husband, Gary, spend their free time taking trips to places with interesting landscapes, where they ride a motorcycle and see the sights together. Her favorite place so far has been South Dakota, and on her bucket list are the Smoky Mountains and Mackinac Island in Michigan.
Joni Mikesell, Springfield Clinic Pediatrics Sprouts Cafe
According to Joni, the best part of her job is, "seeing all of the wonderful kiddos who are so sweet and excited about the new space. While I don’t get to make them feel better, I do get to offer them and their parents a friendly face, a nice conversation, and a decent cup of coffee," she says.
Did you know? The Sprouts Cafe at Springfield Clinic Pediatrics offers a flavor of the day every day! The cafe is open to the public, so you can bring your little ones to see their new doctors' offices before you ever have to make an appointment.