Starting Jan. 23, 2024, Springfield Clinic locations will start transitioning to a new electronic health record (EHR), athenahealth. Athenahealth provides a modern and seamless way to access your patient information, appointments, medical history and billing statements in one platform.
At your first visit with a location that has transitioned to athenahealth, our front desk staff will send a personalized portal invitation to your email or mobile phone to enroll. Simply click the link provided and setup your account.
During this transition, patients will have appointment information in multiple portals depending on the provider and location of your visit. We will transition all Springfield Clinic locations to athenahealth by summer 2024. Your medical records in the FollowMyHealth portal will remain in your account and you will be able to continue accessing this historical information through your FollowMyHealth portal account. All future patient visits and test results will appear in the athenahealth portal. Click here to learn more about how this impacts your future visits.
Please refer to the "Which Portal Should I Access" section if you need help determining which portal to access based on the provider and location of your visit. We appreciate your patience during this time.
Setting up your athenahealth patient portal account
The email address you use to create a new portal account in athenahealth must match the email address that is in our athenahealth system (electronic health record). If this email address does not match and you cannot complete portal registration, please email [email protected] and notify us what email address you would prefer to use for your portal account. Thank you!