Your Care, Your Way

It’s easier than ever to see a Springfield Clinic Urgent Care provider. In addition to traditional walk-in services, we offer online appointment booking at our locations as well as telehealth—a virtual office visit you can attend without ever leaving your house.

All Urgent Care locations offer testing for COVID-19, flu and strep, as well as on-site lab and imaging. To receive a COVID-19 test at an Urgent Care location, you must first be evaluated by one our Urgent Care providers to determine if one is appropriate. 

YourCareOptions_OfficeVisits

YourCareOptions_WalkInVisits

YourCareOptions_TelehealthVisits


WHAT WE TREAT

  • COVID-19 Testing
  • Flu
  • Fever
  • Cough
  • Sore Throat
  • Ear Aches
  • Sprains/Strains
  • Simple Fractures
  • Fatigue
  • Scrapes/Cuts
  • Minor Burns
  • Insect Bites
  • Nausea
  • Allergic Reactions
  • Urinary Tract Infections
  • Back Pain
  • Sports Physicals
  • Rash


Why springfield clinic urgent care?

A visit to Urgent Care is considered an office visit by most insurance companies - which means you save time and money when you choose Urgent Care over the emergency room. 

Our experienced team of physicians, advanced practitioners and nurses has the skills to diagnose and treat your illness or injury quickly and effectively. In cases when we would advise a trip to the hospital or you need follow-up care with your regular doctor, we will help coordinate the transfer of your medical information and care. 


FREQUENTLY ASKED QUESTIONS

Is Urgent Care open on holidays?

Urgent Care Main, located at Springfield Clinic Main Campus East at 1025 South 6th Street in Springfield, is open every day of the year. Please see our holiday hours for exact dates and times.

What are Urgent Care's hours?

Should I go to Urgent Care or an emergency room?

Certain medical conditions, including stroke or heart attack, should always be treated in the emergency room. Call 911 immediately if you think you arre having a stroke or heart attack.

Can I get a note for work or school if I am seen at Urgent Care?

We can complete a Health Status Form for you at Urgent Care. Please let the provider or staff member know during the visit if you need a health status form. Because of privacy laws, we cannot fax you a form after you leave. These forms may indicate that you were seen at Urgent Care and may also provide details concerning your return to work date or any work restrictions.

If I am given a prescription, will I get a written prescription to take to the pharmacy?

We will send your prescription electronically to your preferred pharmacy. The nurse will verify the pharmacy with you before sending the prescription. If you want to take a paper prescription to the pharmacy, please let any staff member know, and we can print one for you.

Alternatively, you can purchase a select number of prescriptions at Urgent Care for a flat fee of $15 for your convenience. No pharmacy insurance is required to take advantage of this convenient offer.

If I need a refill for one of my prescriptions, will Urgent Care refill it for me?

Urgent Care policy is to not refill chronic medication. You must contact your primary care physician if you need a refill.  

Does Urgent Care offer Telehealth visits?

Yes. Telehealth visits are available with an Urgent Care provider daily between 9 a.m. and 6 p.m. for qualified individuals over the age of one. 

COST: Telehealth for Urgent Care will be billed to your insurance. Copays will not be collected at the time of your visit, but will be billed as well. If you do not have insurance, there is a flat fee to use the telehealth service with Urgent Care. This fee of $120 will be billed directly to you.

Please call Springfield Clinic Urgent Care at 217.528.7541 to see if your symptoms qualify for a telehealth visit.

What information should I bring with me if I want to check into Urgent Care?

Bring your insurance card and co-payment if you have one. If you do not have insurance, you will be required to make a $120 pre-payment and be balance billed for any additional services.

If your insurance plan requires you to have a referral from your primary care physician in order to be seen at Urgent Care, contact your doctor's office. We will not be able to attend your injury or illness at Urgent Care without the referral.