Your Care, Your Way

It’s easier than ever to see a Springfield Clinic Urgent Care provider. In addition to traditional walk-in services, we offer online appointment booking at our locations as well as telehealth—a virtual office visit you can attend without ever leaving your house.

Springfield Clinic Urgent Care wants to make sure you receive the care you need when you need it. Because when you have an illness and injury with no time to spare, that’s urgent.





A Springfield Clinic Urgent Care telehealth visit occurs just as a normal in-office visit does—you check in, wait in a waiting room, then see your physician—without ever leaving your couch! Springfield Clinic’s new telehealth services are designed with your comfort and convenience in mind, because we know that when you’re not feeling well, it’s hard to get up—even to go to the doctor’s office. Telehealth visits are secure, efficient ways to see a Springfield Clinic Urgent Care provider when you need one.

Click the link below or call Springfield Clinic at 217.528.7541 to schedule a telehealth visit for Urgent Care.



With necessary precautions in place, our Springfield Clinic Urgent Care providers are here to serve you. And with online appointment booking, safely seeing a doctor when you have an illness or injury has never been simpler. Reserve your spot in line through the link below or check wait times at any of our Springfield Clinic Urgent Care locations if you prefer to walk in.



Commonly Treated Symptoms

Wondering what conditions you can be seen for virtually? Below is a variety of symptoms our Urgent Care providers can treat through a telehealth visit. But this list isn’t complete: If you have questions about whether your symptoms are right for a telehealth visit, don’t be afraid to call ahead and ask!

  • Acid reflux
  • Acne
  • Allergies
  • Back pain
  • Cold & flu
  • Constipation
  • Cough
  • Diarrhea
  • Earache
  • Fever
  • Headache & migraine
  • Muscle & joint pain
  • Nausea, vomiting & upset stomach
  • Pink & red eye
  • Rash

  • Runny nose
  • Sinus infection
  • Skin conditions
  • Sore throat & laryngitis
  • Upper respiratory infection
  • Urinary tract infection (UTI)
  • Yeast infection

Why springfield clinic urgent care?

A visit to Urgent Care is considered an office visit by most insurance companies - which means you save time and money when you choose Urgent Care over the emergency room. 

Our experienced team of physicians, advanced practitioners and nurses has the skills to diagnose and treat your illness or injury quickly and effectively. In cases when we would advise a trip to the hospital or you need follow-up care with your regular doctor, we will help coordinate the transfer of your medical information and care. 


Learn more about Springfield Clinic Urgent Care telehealth services below. Still have questions? Give us a call at 217.528.7541.

How will telehealth be billed for Urgent Care?

Telehealth for Urgent Care will be billed to your insurance. Copays will not be collected at the time of your visit, but will be billed as well.

Is there a flat fee for a telehealth visit with Urgent Care? If so, when is that collected?

If you do not have insurance, there is a flat fee to use the telehealth service with Urgent Care. This fee of $120 will be billed directly to you.

Can children be seen through a telehealth visit with Urgent Care?

Yes, children over the age of one can be seen through telehealth.

What are the telehealth visit hours for Urgent Care?

Telehealth hours for Urgent Care are 9 a.m. - 6 p.m. daily.

Who will my visit be with?

The telehealth visit will be with the Urgent Care provider who is available that day. Each day, there will be one provider assigned to see all Urgent Care telehealth appointments.

Can I request a specific doctor for a telehealth visit with Urgent Care?

No. Each day, there will be one provider assigned to see all telehealth appointments.