Your Care, Your Way

It’s easier than ever to see a Springfield Clinic Urgent Care provider. In addition to traditional walk-in services, we offer online appointment booking at our locations as well as telehealth—a virtual office visit you can attend without ever leaving your house.

All Urgent Care locations offer testing for COVID-19, flu and strep, as well as on-site lab and imaging. To receive a COVID-19 test at an Urgent Care location, you must first be evaluated by one our Urgent Care providers to determine if one is appropriate. Book your appointment online ahead of time so you can be seen and evaluated as soon as you get to the office. 





With necessary precautions in place, our Springfield Clinic Urgent Care providers are here to serve you. And with online appointment booking, safely seeing a doctor when you have an illness or injury has never been simpler. Reserve your spot in line through the link below or check wait times at any of our Springfield Clinic Urgent Care locations if you prefer to walk in.




A Springfield Clinic Urgent Care telehealth visit occurs just as a normal in-office visit does—you check in, wait in a waiting room, then see your physician—without ever leaving your couch! Springfield Clinic’s new telehealth services are designed with your comfort and convenience in mind, because we know that when you’re not feeling well, it’s hard to get up—even to go to the doctor’s office. Telehealth visits are secure, efficient ways to see a Springfield Clinic Urgent Care provider when you need one.

Call Springfield Clinic Urgent Care at 217.528.7541 to see if your symptoms qualify for a telehealth visit.

Why springfield clinic urgent care?

A visit to Urgent Care is considered an office visit by most insurance companies - which means you save time and money when you choose Urgent Care over the emergency room. 

Our experienced team of physicians, advanced practitioners and nurses has the skills to diagnose and treat your illness or injury quickly and effectively. In cases when we would advise a trip to the hospital or you need follow-up care with your regular doctor, we will help coordinate the transfer of your medical information and care. 


Learn more about Springfield Clinic Urgent Care telehealth services below. Still have questions? Give us a call at 217.528.7541.

Is there a flat fee for a telehealth visit with Urgent Care? If so, when is that collected?

If you do not have insurance, there is a flat fee to use the telehealth service with Urgent Care. This fee of $120 will be billed directly to you.

Can children be seen through a telehealth visit with Urgent Care?

Yes, children over the age of one can be seen through telehealth.

What are the telehealth visit hours for Urgent Care?

Telehealth hours for Urgent Care are 9 a.m. - 6 p.m. daily.

Who will my visit be with?

The telehealth visit will be with the Urgent Care provider who is available that day. Each day, there will be one provider assigned to see all Urgent Care telehealth appointments.

Can I request a specific doctor for a telehealth visit with Urgent Care?

No. Each day, there will be one provider assigned to see all telehealth appointments.

How will telehealth be billed for Urgent Care?

Telehealth for Urgent Care will be billed to your insurance. Copays will not be collected at the time of your visit, but will be billed as well.