Springfield Clinic’s mission is to provide the highest quality health care to the people of central Illinois, without regard to disability. Springfield Clinic is equipped to meet the needs of our patients with disabilities.
Nondiscrimination and Accessibility Information
Springfield Clinic provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats
- TTY: 1.866.548.4655
Springfield Clinic provides free language services to people whose primary language is not English, such as:
Request an Accommodation
To request an accommodation, please complete and submit the online Request for Healthcare Access Accommodation form. This form is not intended to be used to request medical records. If you need to request medical records click here
Need Help? Contact Us
If you do not believe you have received the accommodations you need to enable your access to health, let’s work together to make it right! Please contact the Quality Management Department and speak with any member of our staff to let them know what you need or what has happened. We will work with you to find a reasonable accommodation to ensure you have equal access to Springfield Clinic’s quality health care services.
Springfield Clinic Quality Management Department
1025 South 6th Street, Springfield, IL 62794
Phone: 217.528.7541 or 800.444.7541
If you believe we have not been able to assist you, then you may submit a grievance to let us know what the problem is by following the Discrimination Grievance Procedure (see below) and submitting a Grievance Regarding Lack of Health Care Access Based on Disability Form.