Privacy OfficeSpringfield Clinic is committed to the confidentiality of both electronic and paper protected health information of our patients. The Clinic follows strict Federal and State regulations such as HIPAA, FACT ACT (identify theft), HITECH (privacy breach notification) and IL Domestic Violence Act (orders of protection) which are continually monitored and incorporated into our daily operations. Patient medical records are kept confidential. The Privacy Office monitors new regulations to stay up to date on privacy and security mandates, as well as state-of-the-art practices for patient health and billing information transactions.

Springfield Clinic subscribes to national publications and its management is credentialed in records management and privacy by the American Health Information Management Association (AHIMA).

In our FAQ section, you can find the answers to many of our most commonly asked questions, such as:

  • What is protected health information?
  • How can I report privacy concerns at Springfield Clinic?
  • What can I access?
  • Questions regarding our Notice of Privacy Practices
  • Questions regarding situational and social privacy issues with patients
  • Questions regarding privacy compliance requirements
  • Questions about patient rights and privacy practices policies

You can contact the Privacy Office with questions regarding the privacy of paper or electronic health records or any other information privacy concerns by emailing our office or by calling us at 217.528.7541 and asking for Privacy.