Do you have a question about your Springfield Clinic bill or need to inquire about another aspect of your account? In addition to our Monday through Friday telephone representatives, we now offer the ability to submit your questions online any time. Although the answers to our top ten most frequently asked billing and account questions are available in our Resources section, we are happy to assist you online usually within one business day of receiving your question. Please complete the fields in the online form below to submit a question and let us know the best method for contacting you with the resolution.

Medical interpreters are available to help patients communicate with Clinic staff. For more information, please contact Interpreter Services at 800.444.7541.

Contact us in person

If you would prefer to speak with someone face-to-face, we invite you to visit our Patient Service Representatives Monday through Friday, 8:00am - 5:00pm (except holidays) located at the following locations.

Main Campus
1025 South 6th Street, East and West Buildings -1st Floor
Springfield, IL 62703
Springfield Clinic 1st
800 North 1st Street - 1st & 2nd Floors
Springfield, IL 62702
Springfield Clinic Wabash
2200 Wabash Avenue - 1st Floor
Springfield, IL 62704
Springfield Clinic Taylorville
600 North Main Street - 1st Floor
Taylorville, IL 62568

 Contact us online

First Name
Last Name
Date of Birth
Account Number
Preferred way to contact you

Preferred Phone Number
Email Address