Medical RecordsWelcome to the Medical Records & Privacy services at Springfield Clinic. Two departments are responsible for medical record functions: the Health Information Management Department (HIM) and the Privacy Office.

The HIM staff handles external release of information, the myHealth@SC patient portal, patient indexing, the scanning and indexing of paper documents into the electronic health record and records processing for new providers and affiliations.

The Privacy Office handles policy development and education regarding privacy compliance with applicable laws. They meet with patients to discuss their privacy issues and concerns, as well as assist with accessing forms, requesting a change to medical records and reviewing health and billing records. Patients, insurance companies, attorneys, students and business associates can use this site to access forms, procedures, contacts and other information regarding privacy practices at Springfield Clinic.