The Prompt Care team at Springfield Clinic cares about your health. We encourage you to contact us if you have any questions about your visit. General questions should be directed to TeleNurse.
During standard hours of operation:
Prompt Care Main: Monday - Sunday , 8:00 am - 8:00 pm CST
1025 South 6th Street- East Building, Springfield, IL 62703
Driving Directions
Prompt Care West: Monday - Sunday, 8:00 am - 8:00 pm CST (except major holidays)
2200 West Wabash, Springfield, IL 62704
Driving Directions
Prompt Care Jacksonville: Monday - Sunday, 8:00 am - 8:00 pm CST (except major holidays)
1000 West Morton Avenue, Jacksonville, IL 62650
Contact Prompt Care by phone:
217.528.7541 or800.444.7541 (toll free)
After hours:
Call the same number and ask for TeleNurse, Springfield Clinic's round-the-clock medical help line. The registered nurses taking your call can help answer your questions and offer medical advice. They may contact your physician, if necessary.
Your opinion matters:
We want your experience to be excellent and we hope you will let us know if you've received anything less. You may contact us and ask for extension 1. A representative will assist you with any concerns you may have.