Quality Matters.
Quality Improvement in healthcare is not just a project. It must be the primary function of every healthcare organization to continuously assess and improve its effectiveness and efficiency. The Quality Management Department at Springfield Clinic oversees this function.
In keeping with our mission, to provide high-quality healthcare to the people of central Illinois, we are focused on quality care, patient safety, customer service and risk management. We have systems and structures in place to monitor and minimize risks with regard to preventable adverse events, avoidable deaths and customer service that exceeds the expectations of our customers.